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lgtshuma L
1 reviews | Active since Jun 2017
03 Jul 2020, 11:07
************ business practices
I took up a subscription with RAIN on the 1st of April 2020 as I needed data to work from home during this COVID crisis. At the end of that same month I decided to cancel it because their network was slow and unreliable. On the 1st of July Rain debited my account with the subscription amount after I had not been using their service for 2 months. When I went to their website to get their contact numbers , I discovered that they have removed all contact numbers from their website and have put a message that their call centre is closed because of Covid. These ********** have ****** me of my money and now are closing all communication channels so that they won't have to answer. I want my money back.
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Replies (1)Rain's replyOfficial
03 Jul 2020, 11:32Hi Gugu
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Fattima
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Fattima
Rain's reply03 Jul 2020, 11:32
Official
Hi Gugu
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Fattima
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Fattima
