KM
Kehumile M
1 reviews | Active since Jul 2019
03 Sept 2024, 09:11
Unsatisfied with rain
So unhappy with rain, how can you go into an account 6 times in one day, and all those transactions charge on my account. And when one struggles with network or slow connection you take forever to assist but quick to go into account multiple time in a day
Helpful (0)
Replies (3)0
Replies (3)
Rain's replyOfficial
03 Sept 2024, 10:49Hi Kehumile M,
Thanks for bringing this to our attention.
We're sorry your rain experience hasn't been as good as you expected.
Thank you.
rain.
Thanks for bringing this to our attention.
We're sorry your rain experience hasn't been as good as you expected.
Thank you.
rain.
Rain's reply03 Sept 2024, 10:49
Official
Hi Kehumile M,
Thanks for bringing this to our attention.
We're sorry your rain experience hasn't been as good as you expected.
Thank you.
rain.
Thanks for bringing this to our attention.
We're sorry your rain experience hasn't been as good as you expected.
Thank you.
rain.
KM
Kehumile M's updateReviewer Update
03 Sept 2024, 11:55A mere sorry isn't enough , I have incurred banking fees because of you going into my account multiple times, other transactions same time, one after the other and each time I get charged for those transactions. Can't you attempt to deduct once per day while tracking payments.
KM
Kehumile M's update03 Sept 2024, 11:55
Reviewer Update
A mere sorry isn't enough , I have incurred banking fees because of you going into my account multiple times, other transactions same time, one after the other and each time I get charged for those transactions. Can't you attempt to deduct once per day while tracking payments.
KM
Kehumile M's updateReviewer Update
03 Sept 2024, 12:49Will you refund all the charges I incurred with those multiple deduction attempts in one day? Between the 1st and the 2nd you went 13 times in my account, is that normal ? My rain account is due on the 1st of each month, but on the 31st Aug you made 11 attempts. This is nonsense, now I have to pay those fees, is a single attempt per day not enough?
KM
Kehumile M's update03 Sept 2024, 12:49
Reviewer Update
Will you refund all the charges I incurred with those multiple deduction attempts in one day? Between the 1st and the 2nd you went 13 times in my account, is that normal ? My rain account is due on the 1st of each month, but on the 31st Aug you made 11 attempts. This is nonsense, now I have to pay those fees, is a single attempt per day not enough?