Unsatisfactory service and resolutions

I hate to be one of these people to complain. However.. I’ve been patient for the better parts of nearly 1 month of unstable/unreliable and unsatisfactory performance from the ISP. As of late the internet has been 3mbps or less leaving me locked to 1 single device able to barely stream or make use of the internet. For the price I’m paying this is unacceptable. I would like someone to contact me and rectify. “Refreshing the sim” and restarting it (even though I have two places in my house with 80-90% & 90-95% signal strength) the internet is unusable? I think firstly I need to be reimbursed for the loss of service essentially I’ve been downgraded to adsl, But paying premium, also I would like a resolution to give me back my 80mbps -130mpbs lightning fast internet I used to love.

Please just reach out and make a loyal customer happy.