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byron A
1 reviews | Active since Jan 2017
22 Oct 2024, 08:57
unsatisfactory service
for the last 3 months rain has become unbearable no connection for long periods during the day you get speeds from 2MB when you pay for a 100MB line no response from customer service when you log a call
Helpful (0)
Replies (5)0
Replies (5)
Rain's replyOfficial
22 Oct 2024, 09:20Hey Byron A,
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your connection query and we will be in touch to assist further.
Regards,
rain.
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your connection query and we will be in touch to assist further.
Regards,
rain.
Rain's reply22 Oct 2024, 09:20
Official
Hey Byron A,
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your connection query and we will be in touch to assist further.
Regards,
rain.
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your connection query and we will be in touch to assist further.
Regards,
rain.
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byron A's updateReviewer Update
22 Oct 2024, 10:04thanks
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byron A's update22 Oct 2024, 10:04
Reviewer Update
thanks
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byron A's updateReviewer Update
24 Oct 2024, 15:11good day
tech came out did nothing said he will send another team to assist still we still waiting
I thought that he would check connectivity issues and do some kind of troubleshooting, but nothing was done
tech came out did nothing said he will send another team to assist still we still waiting
I thought that he would check connectivity issues and do some kind of troubleshooting, but nothing was done
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byron A's update24 Oct 2024, 15:11
Reviewer Update
good day
tech came out did nothing said he will send another team to assist still we still waiting
I thought that he would check connectivity issues and do some kind of troubleshooting, but nothing was done
tech came out did nothing said he will send another team to assist still we still waiting
I thought that he would check connectivity issues and do some kind of troubleshooting, but nothing was done
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byron A's updateReviewer Update
24 Oct 2024, 15:55what is the ETA on this cause its cant just be we will be in touch its been over 24 hours now
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byron A's update24 Oct 2024, 15:55
Reviewer Update
what is the ETA on this cause its cant just be we will be in touch its been over 24 hours now
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byron A's updateReviewer Update
28 Oct 2024, 09:39good day
the tech came out relocated my rooter still having speeds of 15MB and less on a 100MB line
could you please assist this can't be the type of service we receive I am of the opinion that I am still connected to the 4G
the tech came out relocated my rooter still having speeds of 15MB and less on a 100MB line
could you please assist this can't be the type of service we receive I am of the opinion that I am still connected to the 4G
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byron A's update28 Oct 2024, 09:39
Reviewer Update
good day
the tech came out relocated my rooter still having speeds of 15MB and less on a 100MB line
could you please assist this can't be the type of service we receive I am of the opinion that I am still connected to the 4G
the tech came out relocated my rooter still having speeds of 15MB and less on a 100MB line
could you please assist this can't be the type of service we receive I am of the opinion that I am still connected to the 4G