DF
Danei F

1 reviews | Active since Oct 2017

23 Aug 2020, 01:01

Unresponsive, terrible speeds, constant disconnects

The worst service I have ever experienced.

Facebook page does not reply. Tickets logged are not attended to or even responded to. Constant disconnects, intermittent speeds and just utterly bad in general. Unfortunately it is the only internet service I have in my area.

Paying for the highest package, and receiving sub-Parr speeds.

Can a manager please contact me via email as I have asked several times as this is absolutely unacceptable

0
Replies (1)
Rain
Rain's reply25 Aug 2020, 12:02
Official
Hi  Danei F
Trust you are well and keeping warm.

Please accept my humble apologies for the service that you have received thus far.

Please be advised that one of our agents will be in contact with you to assist you.

Stay safe.

Regards
Yeoline.