Unreliable Rain - fed up

I made a account payment on 08.01.25. A day after that i still had no internet. I did nothing with the meaning that the connection might take time. On the 3rd day i made my first call to rain to explain i have not internet service at all. Now today marks a week and still no internet connection.

I have 8 reference numbers, and top of that im being told I'll be called but i end having to call rain using my airtime to resolve their problem which still remain a problem.

In all the discussions im being told the same thing to reboot, reset, power on and off, move the router, they'll connect me to another tower, they can see that my account is up to date but no service but yet no solution and im working from home.

This is so ridiculous. After you'll cried that i should pay my account and now you cant fix my network service. Service is pathetic and agents all telling me the same old soft story bout sending out a technician yet i am the one calling back having to ask the questions. I wont be surprised if i get charged end of the month for no service used.