LD
Lyndel D

1 reviews | Active since Apr 2021

01 May 2021, 18:33

Unprofessional Support Service

Yho! this is becoming so annoying, these guys have debited me again after I was told that I would be refunded for a previous debited order and my subscription will be canceled! This is so bad! Rain, please pay back my money now!

0
Replies (4)
Rain
Rain's reply01 May 2021, 19:53
Official
Good evening Lydel.

Thanks for reaching out. Satisfying our customers is very important to us and I’m sorry we couldn't meet your requirements.

I have escalated your ticket to the billing team for further assistance.

Thank you 

Kind Regards 
rain
LD
Lyndel D's update04 May 2021, 07:25
Reviewer Update
Still waiting, please refund all my money, please.
LD
Lyndel D's update16 Jul 2021, 09:37
Reviewer Update
Guess what, still no refund from my first claim, I was only refunded an amount of R349 I am still waiting for my R699 refund.
Rain
Rain's reply09 Aug 2021, 19:44
Official
.