RM
Rivalani M

1 reviews | Active since Feb 2023

26 Aug 2025, 12:01

Unprofessional service

I have cancelled my subscription with the company and have returned the device back to the shop I collected however an attempt to debit my account was initiated this morning, this is causing financial strain and anxiety as now in order to have other service providers im contracted get their money when they debit, i had to change my accounts.

I live in doubt as to when the next debit will try to go out even after I cancelled the services. I request a stop to this.

0
Replies (1)
Rain
Rain's reply26 Aug 2025, 12:44
Official
Hi Rivalani

 Thank you for bringing your complaint to our attention,

 We're sorry your rain experience hasn't been as good as expected.

 We will be in touch to further assist.

 Regards,
 rain.