CN
Charmaine N

1 reviews | Active since Dec 2021

30 Nov 2022, 19:38

Unpaid refund and ******ion

Worst service ever from rain, first they stole our money and couldn't refund it back, now we haven't had service for the past 3days... To make matters worse our subscription goes up every month we don't know why... They are quick to deduct money but slow to service delivery... Pure total ********.

0
Replies (5)
Rain
Rain's reply30 Nov 2022, 19:48
Official

Hi Charmaine 
 
We're really sorry your rain experience hasn't been as good as you expected.
  
We're going to get on this asap.
  
Thank you,
rain
CN
Charmaine N's update30 Nov 2022, 19:56
Reviewer Update
Why are we being charged r739 for a r399 service that we hardly have... Cancelation is the way to go but in the meantime fix our network on at Klipfontein View Midrand coz monthend you will want your money in full
CN
Charmaine N's update30 Nov 2022, 20:00
Reviewer Update
886 umkhomazi street klipfontein view midrand
CN
Charmaine N's update30 Nov 2022, 20:03
Reviewer Update
Why are we being charged r739... From r399 it went up to another charge we don't know about we paid quietly now it's r739, why are we being charged that much is that not ******ion worse no service
CN
Charmaine N's update30 Nov 2022, 20:21
Reviewer Update
As usual rain will respond pretend to be assisting and forget about you later... I need network fixed on my router I am charged an arm and a leg on this **** if it's not fixed now don't even bother deducting from our bank account we might as well part ways here and now