EM
Emily M

1 reviews | Active since Jul 2025

16 Sept 2026, 10:24

Unnecessary billing when not providing services

I'm having a problem with Rain.It has been two months now since I don't use their service but the continue with their billing.They keep trying to debit and every failed debit orders is charging.Im trying to cancel my subscription but I'm not assisted

0
Replies (3)
Rain
Rain's reply16 Sept 2026, 10:53
Official
Hi Emily M,

Thank you for bringing your complaint to our attention.

We will be in touch to further assist.

Regards,rain.
EM
Emily M's update16 Sept 2026, 13:02
Reviewer Update
Just cancel my subscription you keep on debit my account every month end and on the 15 . yesterday you tried to debit again.just cancel everything I'm not longer interested in your services
EM
Emily M's update16 Sept 2026, 16:52
Reviewer Update
You can call tomorrow at 13:00 .I will be on lunch at that time