FA
Fawzia A

1 reviews | Active since Apr 2021

01 May 2025, 12:47

Unknown upgrade to level 2

I didn't upgrade to rain level 2 last in April at all I was on level 0 the one thats part of my rain home 101 all.fo suddenly to day I see on my invoice I'm charged a 130 for the level 2 when I never requested my two Sims to be upgraded the level 2 I also didn't get the level 2 benefits rain plz fix this I shouldn't be made to by 130 for a upgrade I never did

0
Replies (1)
Rain
Rain's reply01 May 2025, 13:30
Official
Hi Fawzia,

Thank you for bringing your upgrade query to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.