PB
Pradesh B
1 reviews | Active since Feb 2013
15 Jun 2020, 13:52
Unhappy & frustrated
Good day, I just activated my R250.00 month to month sim yesterday which took more than 2 days to activate. Finally it activated online via face recognition, I tried browsing which is extremely slow. Cannot stream it just buffers or cannot download, the speeds are extremely slow beyond putrid, this is the worse speeds . Speeds I am getting 2kbs to 50kbs which is the maximum when downloading.
Very frustrated and unhappy with Rains internet service. I have other ISP's but their speeds are not so slow like Rain's.
Please can someone urgently look into this, if not I will be cancelling.
Helpful (0)
Replies (3)0
Replies (3)
Rain's replyOfficial
15 Jun 2020, 14:27Hi Pradesh
Trust you are well and keeping warm.
Please accept my apologies, please note one of my 4G agents will be in contact with you now.
Regards
Fattima
Trust you are well and keeping warm.
Please accept my apologies, please note one of my 4G agents will be in contact with you now.
Regards
Fattima
Rain's reply15 Jun 2020, 14:27
Official
Hi Pradesh
Trust you are well and keeping warm.
Please accept my apologies, please note one of my 4G agents will be in contact with you now.
Regards
Fattima
Trust you are well and keeping warm.
Please accept my apologies, please note one of my 4G agents will be in contact with you now.
Regards
Fattima
PB
Pradesh B's updateReviewer Update
17 Jun 2020, 10:58Hi Fattima
Still waiting, no 4G agents have contacted me so far.
Please can you urgently look into this matter.
Regards
Pradesh
***
Still waiting, no 4G agents have contacted me so far.
Please can you urgently look into this matter.
Regards
Pradesh
***
PB
Pradesh B's update17 Jun 2020, 10:58
Reviewer Update
Hi Fattima
Still waiting, no 4G agents have contacted me so far.
Please can you urgently look into this matter.
Regards
Pradesh
***
Still waiting, no 4G agents have contacted me so far.
Please can you urgently look into this matter.
Regards
Pradesh
***
PB
Pradesh B's updateReviewer Update
24 Jun 2020, 11:49Hi
The service from Rain is pathetic and frustrating as no one seems to care about their customers.
I have even e-mailed your support team and still no feedback (request no ***).
Please can someone urgently contact me if not I will be cancelling my sim.
Regards
Pradesh
The service from Rain is pathetic and frustrating as no one seems to care about their customers.
I have even e-mailed your support team and still no feedback (request no ***).
Please can someone urgently contact me if not I will be cancelling my sim.
Regards
Pradesh
PB
Pradesh B's update24 Jun 2020, 11:49
Reviewer Update
Hi
The service from Rain is pathetic and frustrating as no one seems to care about their customers.
I have even e-mailed your support team and still no feedback (request no ***).
Please can someone urgently contact me if not I will be cancelling my sim.
Regards
Pradesh
The service from Rain is pathetic and frustrating as no one seems to care about their customers.
I have even e-mailed your support team and still no feedback (request no ***).
Please can someone urgently contact me if not I will be cancelling my sim.
Regards
Pradesh