KS
Karabo S
1 reviews | Active since Jun 2024
01 Jun 2024, 09:58
UNHAPPY CUSTOMER RAIN
I have the rain one 5g router,it has been almost 4 days without internet,money deducted for services I can not access,no communication from them,when you reach their call centre there is no straight answer.The only thing they can tell you is towers are down,that's it.
Helpful (0)
Replies (2)0
Replies (2)
Rain's replyOfficial
01 Jun 2024, 10:49Hi Karabo S.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
Rain's reply01 Jun 2024, 10:49
Official
Hi Karabo S.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
Rain's replyOfficial
01 Jun 2024, 11:07Hi
We apologize for the inconvenience caused by the outage at your closest site. Our team is actively working on repairs to restore your connection. In the meantime, we have refreshed your connection to link you to another site. Currently, you are connected to a further 5G site. Please bear with us as we work on repairing your local site. please keep your device powered on as soon as your 5G site has been restored your router will reboot and you will be reconnected once again we do apologize for the inconvenience
Thank you,
rain.
We apologize for the inconvenience caused by the outage at your closest site. Our team is actively working on repairs to restore your connection. In the meantime, we have refreshed your connection to link you to another site. Currently, you are connected to a further 5G site. Please bear with us as we work on repairing your local site. please keep your device powered on as soon as your 5G site has been restored your router will reboot and you will be reconnected once again we do apologize for the inconvenience
Thank you,
rain.
Rain's reply01 Jun 2024, 11:07
Official
Hi
We apologize for the inconvenience caused by the outage at your closest site. Our team is actively working on repairs to restore your connection. In the meantime, we have refreshed your connection to link you to another site. Currently, you are connected to a further 5G site. Please bear with us as we work on repairing your local site. please keep your device powered on as soon as your 5G site has been restored your router will reboot and you will be reconnected once again we do apologize for the inconvenience
Thank you,
rain.
We apologize for the inconvenience caused by the outage at your closest site. Our team is actively working on repairs to restore your connection. In the meantime, we have refreshed your connection to link you to another site. Currently, you are connected to a further 5G site. Please bear with us as we work on repairing your local site. please keep your device powered on as soon as your 5G site has been restored your router will reboot and you will be reconnected once again we do apologize for the inconvenience
Thank you,
rain.