KW
Kirsty W

1 reviews | Active since Apr 2025

16 Jul 2025, 11:53

Unhappy Customer of Rain Wifi

I am not having a great experience with Rain unfortunately.

Since we have received Rain Wifi we have struggled constantly. The first day says plug in and you will have instant wifi, I struggled for 2 housr and after more than a month one extender just will not connect to the modem. We are supposed to be getting 100mb/s however, on the modem it always shows less. At least once a day everything stops working and says that our wifi is only operating at 2mb/s. I unfortunately paid for this month but when this month is through I will be cancelling.

I am extremely disappointed as I heard only good things before I signed up but my experience has not been good in any way. #asadanddissapointedcustomer

0
Replies (1)
Rain
Rain's reply16 Jul 2025, 12:00
Official
Hi Kristy

 Thank you for bringing your complaint to our attention,

 We're sorry your rain experience hasn't been as good as expected.

 We will be in touch to further assist.

 Regards,
 rain.