RU
Rhulani U
1 reviews | Active since Sept 2023
04 Feb 2025, 16:37
UNHAPPY CUSTOMER
I had a very bad experience with their services, I called end of November 2024 and asked for my services to be suspended of which they agreed via phone call. Later they sent an email and said they can’t. Now I spoke to Kat and refused to go back to the call recording where there was an agreement. Now I am Charged for 3 months for the services that I never used.
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Replies (1)Rain's replyOfficial
04 Feb 2025, 18:15Hi Rhulani,
Thank you for bringing your complaint to our attention, we're sorry to hear this has been your experience.
We are looking into your account and billing, and we'll be in contact soon.
Regards,
rain.
Thank you for bringing your complaint to our attention, we're sorry to hear this has been your experience.
We are looking into your account and billing, and we'll be in contact soon.
Regards,
rain.
Rain's reply04 Feb 2025, 18:15
Official
Hi Rhulani,
Thank you for bringing your complaint to our attention, we're sorry to hear this has been your experience.
We are looking into your account and billing, and we'll be in contact soon.
Regards,
rain.
Thank you for bringing your complaint to our attention, we're sorry to hear this has been your experience.
We are looking into your account and billing, and we'll be in contact soon.
Regards,
rain.
