unhappy customer

Item: Rain
Rating: 1
Author: wilbur W

have been struggling with internet speed below 1mb for more than 3 weeks have not been able to get hold of anyone at rain or any support from rain for weeks.

Who can offer me support and why is it taking so long to get feedback?

Helpful (0)

Replies (2)

Rain's replyOfficial

21 Jul 2020, 12:59

Hi Wilbur

Trust you are well and keeping warm.

Please accept my humble apologies for the service that you have received thus far.

Please note one of our agents will be in contact with you to assist .

Stay safe .

Regards
Fattima

Rain's reply21 Jul 2020, 12:59

Official

wilbur W's updateReviewer Update

21 Jul 2020, 15:06

hi Fattima
thats what they say yes, i yet have someone to contact me
when will someone contact me and why is it taking so long?
pls stop sending me generic responses

wilbur W's update21 Jul 2020, 15:06

Reviewer Update

hi Fattima
thats what they say yes, i yet have someone to contact me
when will someone contact me and why is it taking so long?
pls stop sending me generic responses