BM
Blessing M

1 reviews | Active since Jul 2022

29 Nov 2023, 13:58

Unhappy customer

Network connection has been the worst in last few weeks.. Paying for 60mbps speed only to check my account today to find that it's now on 30mbps.. Why would my speed be lowered yet payment is for 60mbps? Appalling I tell you :(

0
Replies (2)
Rain
Rain's reply29 Nov 2023, 14:40
Official
Hi Blessing,

We're really sorry your rain experience hasn't been as good as you expected.

We're going to get on this asap.

Thank you.

rain.
BM
Blessing M's update29 Nov 2023, 15:14
Reviewer Update
Rain,

Thank you. Please note that my connection has been restored but my connection speed is still set on 30mbps instead of 60mbps.