SS
Shahida S
1 reviews | Active since Feb 2021
08 Mar 2021, 13:01
unhappy customer
10.2.2021 ticket logged and to date no response received and yet Mosa you state there is no ticket...this is exactly what i am talking about...please go and review the below ticket and advise me how and when same was resolved.
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previous tickets Awaiting your feedback | *** Awaiting your feedback | *** Re: Web-Optimise *** *** | WEB-FORM-Network
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Rain's replyOfficial
08 Mar 2021, 13:16Good afternoon Shahida.
I trust you are well
Please accept my humble apologies for the service that you have received thus far. Please note that your ticket was closed but now you have another open ticket *** after you requested a follow-up on the closed one but however I have escalated your ticket.
Regards
Mosa
I trust you are well
Please accept my humble apologies for the service that you have received thus far. Please note that your ticket was closed but now you have another open ticket *** after you requested a follow-up on the closed one but however I have escalated your ticket.
Regards
Mosa
Rain's reply08 Mar 2021, 13:16
Official
Good afternoon Shahida.
I trust you are well
Please accept my humble apologies for the service that you have received thus far. Please note that your ticket was closed but now you have another open ticket *** after you requested a follow-up on the closed one but however I have escalated your ticket.
Regards
Mosa
I trust you are well
Please accept my humble apologies for the service that you have received thus far. Please note that your ticket was closed but now you have another open ticket *** after you requested a follow-up on the closed one but however I have escalated your ticket.
Regards
Mosa