PH
Peter H
1 reviews | Active since Jul 2020
16 Jul 2020, 13:27
UNHAPPY CUSTOMER
I have been trying to cancel my 5G service for the last month. I have been logging numerous calls, replying to emails they sent, calling their *** customer number, which does not work, waiting for a week since the last log for someone just to call me back so i can cancel my service after having continuous internet connection problems, verbal confirmation that my location falls outside of their 5G coverage and after lengthy telephone conversations with one of their colleagues, I am yet to receive a response. Very very disappointed customer.
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Replies (1)Rain's replyOfficial
16 Jul 2020, 13:33Hi Peter
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please may I have your email address that was used to create your rain account so that we can assist you .
Stay safe .
Regards
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please may I have your email address that was used to create your rain account so that we can assist you .
Stay safe .
Regards
Rain's reply16 Jul 2020, 13:33
Official
Hi Peter
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please may I have your email address that was used to create your rain account so that we can assist you .
Stay safe .
Regards
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please may I have your email address that was used to create your rain account so that we can assist you .
Stay safe .
Regards
