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lM
lowell M

1 reviews | Active since Apr 2013

03 May 2025, 13:38

Unhappy customer

Payment is made but disconnected me Hade to pay again Still waiting for someone from rain to contact me

0
Replies (11)
Rain
Rain's reply03 May 2025, 14:51
Official
Hi lowell,

Thank you for bringing this to our attention. we're sorry to hear this has been your experience.

We’re looking into your billing enquiry and will reach out with an update.

Regards,
rain.
lM
lowell M's update03 May 2025, 14:52
Reviewer Update
Payment was made on the 26 of April 2025
lM
lowell M's update05 May 2025, 06:09
Reviewer Update
No contact from rain as yet
My account is still not sorted out
lM
lowell M's update05 May 2025, 17:16
Reviewer Update
Issue still not sorted out although I sent pproof of payment twice to ***
lM
lowell M's update06 May 2025, 17:46
Reviewer Update
How many times must I send proof of payment
lM
lowell M's update06 May 2025, 17:46
Reviewer Update
Poor customer service
lM
lowell M's update06 May 2025, 19:16
Reviewer Update
Please resolve the problem
Rain
Rain's reply06 May 2025, 19:47
Official
Hey Lowell M,

Please advise if the above request was provided so we may assist you further.

Regards,
rain.
lM
lowell M's update06 May 2025, 19:50
Reviewer Update
I did
lM
lowell M's update06 May 2025, 19:51
Reviewer Update
But nothing done but u reply on hellpeter like you’ll have customers interest
lM
lowell M's update06 May 2025, 19:56
Reviewer Update
I sent proof of payment 3 times already