MT
Malapaagatswane T
1 reviews | Active since Nov 2021
29 Sept 2025, 15:34
Unhappy Client
I regret ever dealing with Rain. I bought their router in June, and they immediately deducted R650 from my account – but the router never worked. In July, they deducted another R650 even though I couldn’t use the service. By August, yet again they took another R650. Mid-August they finally came to take back their router and promised they would refund me. Up to this day, I am still waiting for my money.
This company is a complete ****. They happily take your money without providing any service, and when they promise refunds, they don’t deliver. Their customer service is useless and unreliable. Be very careful – Rain is not to be trusted.
Helpful (0)
Replies (2)0
Replies (2)Rain's replyOfficial
29 Sept 2025, 15:47Hi Malapaagatswane
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Rain's reply29 Sept 2025, 15:47
Official
Hi Malapaagatswane
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
MT
Malapaagatswane T's updateReviewer Update
29 Sept 2025, 16:14Full Name: Letumile Hunadi Rammila Email: *** : Cell ***.
MT
Malapaagatswane T's update29 Sept 2025, 16:14
Reviewer Update
Full Name: Letumile Hunadi Rammila Email: *** : Cell ***.
