BM
Boitumelo M
1 reviews | Active since Jan 2023
08 Dec 2023, 11:14
Unhappy Client
I app**** for Rain Wifi for streaming purposes in Aug 2023. From day 1, i have been battling with slow internet comnection. I have called countless times and spoke to different technicians who tried different towers. Still no joy. I then send email in Nov 2023 to terminate the service as I dont see the point of continuing with Rain and I even asked for address where I can drop off your device and sim. To my dismay, R559 was deducted from my account for a service I terminated. I want refund.
Helpful (0)
Replies (4)0
Replies (4)
Rain's replyOfficial
08 Dec 2023, 11:49Hi
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this ASAP.
Thank you.
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this ASAP.
Thank you.
rain.
Rain's reply08 Dec 2023, 11:49
Official
Hi
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this ASAP.
Thank you.
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this ASAP.
Thank you.
rain.
BM
Boitumelo M's updateReviewer Update
08 Dec 2023, 12:29Thank you so much
BM
Boitumelo M's update08 Dec 2023, 12:29
Reviewer Update
Thank you so much
Rain's replyOfficial
08 Dec 2023, 13:00Hi
It was an absolute pleasure assisting you.
Regards,
rain
It was an absolute pleasure assisting you.
Regards,
rain
Rain's reply08 Dec 2023, 13:00
Official
Hi
It was an absolute pleasure assisting you.
Regards,
rain
It was an absolute pleasure assisting you.
Regards,
rain
BM
Boitumelo M's updateReviewer Update
11 Dec 2023, 11:10 Greetings Rain
I have returned the device on Sat 9-Dec 2023 at nearest Rain Store (Paulshof) Cambridge Crossing Shopping Centre. Kindly process my Refund as per your message above that states that refund will be processed once device is returned. I will report back once refund has been processed.
I have returned the device on Sat 9-Dec 2023 at nearest Rain Store (Paulshof) Cambridge Crossing Shopping Centre. Kindly process my Refund as per your message above that states that refund will be processed once device is returned. I will report back once refund has been processed.
BM
Boitumelo M's update11 Dec 2023, 11:10
Reviewer Update
Greetings Rain
I have returned the device on Sat 9-Dec 2023 at nearest Rain Store (Paulshof) Cambridge Crossing Shopping Centre. Kindly process my Refund as per your message above that states that refund will be processed once device is returned. I will report back once refund has been processed.
I have returned the device on Sat 9-Dec 2023 at nearest Rain Store (Paulshof) Cambridge Crossing Shopping Centre. Kindly process my Refund as per your message above that states that refund will be processed once device is returned. I will report back once refund has been processed.