unhappy client

I was ****** a.d all.my longings were taken from me including my ID....I app**** for a sim swap Ram came to my house as I'm still recovering from the ordeal,I still have my driver's license as my identification they turned back because Rain wants an ID how when I still have drivers license....it's still early in the month and I have paid my Rain account in full.Lerato from Ram calls me the next day to ask if I've gone to hi.e affairs to do a temporal ID like vo e on I'm still in pain have a broken tooth yet I still produced my identification being my drivers license.Im not happy I've se t several emails no response from them