Unhappy

I need rain to call me back plz. It's difficult to contact them when you have a problem than when you buy. I bought their service when they have black Friday deal and I was told to pay R1 and the next payment will be R625 on the 15 Jan 2025. I'm telling you I've been switched on and off for payment for the second time now for not paying. If this is the way you operate you need to coma and fetch your staff here plzzz