XG
Xolisa G

1 reviews | Active since Aug 2023

04 Apr 2025, 11:52

Unfairly treated

I feel like Rain is expensive you pay R625 for the router and you also get 2 SIM cards each loaded 2gigs 60 smses 100 minutes but you'll never make a call with those minutes ok main reason for this review I feel like Rain is robbing us if you you don't have the R625 for that certain month they cut their services for that month ok I don't have a problem with that my problem is that you'll be out of internet for that month yet you must still pay them R625 for that month that they didn't render any services why do we have to pay for that, I would understand if they don't cut you off and double deduct the following month

0
Replies (1)
Rain
Rain's reply04 Apr 2025, 12:02
Official
Hey Xolisa G,

We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your query and we will be in touch to assist further.

Regards,
rain.