MM
Mariska M
1 reviews | Active since Aug 2023
15 Aug 2023, 14:46
UNFAIR TREATMENT
ANOTHER WEEK ANOTHER TIME I AM COMPLAINING ABOUT RAIN BECAUSE ONCE AGAIN MY WIFI IS OFF BECAUSE SINCE 230803 THEY HAVE NOT ALLOCATED MY POP TO MY ACCOUNT ! SO THEY JUST SWITCH ON MY WIFI FOR A DAYS SWITCH IT OFF AND THEN I HAVE TO CALL AND THEY SWITCH IT ON SAYING THEY WAITING FOR BILLING TO ALLOCATE PAYMENT BUT WILL SWITCH IT IN THE MEAN TIME :( EVERY WEEK I GET THE GRACE OF A FEW DAYS WITH WIFI AS IF I DID NOT SEND PROOF OF PAYMENT 230803 . WHEN I CALL I GET ASKED TO SEND POP AGAIN UNTILL I EXPLAIN TO GO TO THE HISTORY OF THIS STORY AND SEE IT WAS SENT BEGINING OF AUGUST THEN THEY SAY THEY WILL ESC IT AGAIN, BILLING HAS TAKEN 12 DAYS TO TAKE A POP AND ALLOCATE IT
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Replies (2)
Rain's replyOfficial
15 Aug 2023, 15:33Hi Mariska
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
Rain's reply15 Aug 2023, 15:33
Official
Hi Mariska
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
MM
Mariska M's updateReviewer Update
21 Aug 2023, 10:36MY WIFI IS ONCE AGAIN OFF !!!! AT THIS POINT REFUND MY PAYMENT BECAUSE THIS ACC WAS PAID AND PROOF OF PAYMENT WAS SENT 230803!!!! ALMOST A MONTH LATER YOU HAVE STILL NOT ALLOCATED THIS PAYMENT ARE YOU SERIOUS !!!! ??
MM
Mariska M's update21 Aug 2023, 10:36
Reviewer Update
MY WIFI IS ONCE AGAIN OFF !!!! AT THIS POINT REFUND MY PAYMENT BECAUSE THIS ACC WAS PAID AND PROOF OF PAYMENT WAS SENT 230803!!!! ALMOST A MONTH LATER YOU HAVE STILL NOT ALLOCATED THIS PAYMENT ARE YOU SERIOUS !!!! ??