Unfair

Good day

You guys just deducted R1788.

We downgraded our rain last year.

Then we moved where RAIN does not COVER and canceled Rain multiple times online.

So why did you take money in APRIL 2022???

I want my money back, You can't just take the money.

Can someone please contact me ASAP!

I did make a payment on the 15th of Nov 2021.

When we took rain it was said that it is a month to month so if I do not pay a month you guys put the internet off, and I pay in advance?? So how do i own you any money??

We cancelled our rain the 14th of December as we moved to welkom and you did not have covarage.

We have not been on rain since 11 December as we moved the 10th December.

You guys did not took any money on January, February or March as we do not use to moden.

Then in April you took a whole R1788. On the rain app it showes that we are outstanding R999 for September but in our bank account it showed that you guys did decuct the money in September.

It is a month to month contact so if we do not pay a month we can not use the internet. But we paid every month since we were with you guys.