CM
Chaunice M
1 reviews | Active since Sept 2023
22 Sept 2023, 15:15
Unexplained invoicing
Hi,can I please have a detailed explanation of how this account is in arrears. As I checked the invoices I was charged however no data was used and services were suspended within 3months of no payment. According to my understanding this is a month to month service and nowhere upon my signing up for this service was I told that I needed to inform rain if I was not going to continue for a certain period. I would like to reconnect my services again but im not willing to pay for something I did not use,it's daylight *******. This is my second follow-up from my first query, I await your urgent response. Thank you.
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Replies (1)Rain's replyOfficial
22 Sept 2023, 15:52Hi Chaunice M.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this ASAP.
Thank you,
Rain
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this ASAP.
Thank you,
Rain
Rain's reply22 Sept 2023, 15:52
Official
Hi Chaunice M.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this ASAP.
Thank you,
Rain
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this ASAP.
Thank you,
Rain
