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esre P

1 reviews | Active since Sept 2017

18 Aug 2022, 09:24

********* service

O stars. ********* and unprofessional service. Billing department has no brains as I send them proof of payment 5 times and they still don't update my account correctly, resulting in my son missing 4 weeks worth of online classes. I have logged 4 official complaint with the ombudsman because of these issues then they just but next month it's just the same story. Rather use MTN, they have cheaper uncapped LTE packages and fiber as well.

0
Replies (1)
Rain
Rain's reply18 Aug 2022, 09:45
Official
Hi  Esre 
 
 We're really sorry your rain experience hasn't been as good as you expected.
  
 We're going to get on this asap.
  
 Thank you,
 rain