********* Rain Internet

Today Rain has cut my Internet service as the say my account is in arrears. I have spent the morning telling them that I am not in arrears as I made a payment on the 27th of March to be connected for the month of April. Today they say i am in arrears. I have lost valuable work hours due to their incompetence.

I have been with Rain for a few months now and besides some connection glitches in the past, the service has been alright. I'm not sure if this is to ensure payments because of rhe Lockdown and many people having cash flow issues, but it is highly ********* to expect money from clients before the end of a payment period. I have paid for my months access and I expect access to tbe service for a month.