AS
Ayanda S
1 reviews | Active since May 2024
17 Apr 2025, 17:09
UNCANCELABLE
With the multiple issues experienced with their network been offline and poor turnaround times for fixing connectivity. Now we're unable to cancel this damn thing. We've followed the prompt(s) they said we should, took it a notch up by utilizing the rain chat option for escalation purposes.
Rain is just a **** up to some it up, you now hang up when holding for consultants to cancel telephonically. Now how the actual **** must cancel your ****ty service?!
Helpful (0)
Replies (4)0
Replies (4)
Rain's replyOfficial
17 Apr 2025, 17:36Hi Ayanda S,
Thank you for bringing this to our attention,
We are reviewing your query and will be in touch soon.
Regards,
rain.
Thank you for bringing this to our attention,
We are reviewing your query and will be in touch soon.
Regards,
rain.
Best regards,
Rain's reply17 Apr 2025, 17:36
Official
Hi Ayanda S,
Thank you for bringing this to our attention,
We are reviewing your query and will be in touch soon.
Regards,
rain.
Thank you for bringing this to our attention,
We are reviewing your query and will be in touch soon.
Regards,
rain.
Best regards,
Rain's replyOfficial
17 Apr 2025, 17:47Hi Ayanda S,
We attempted to contact you but were unable to reach you.
Please let us know a suitable time for a callback.
Regards,
rain.
We attempted to contact you but were unable to reach you.
Please let us know a suitable time for a callback.
Regards,
rain.
Best regards,
Rain's reply17 Apr 2025, 17:47
Official
Hi Ayanda S,
We attempted to contact you but were unable to reach you.
Please let us know a suitable time for a callback.
Regards,
rain.
We attempted to contact you but were unable to reach you.
Please let us know a suitable time for a callback.
Regards,
rain.
Best regards,
AS
Ayanda S's updateReviewer Update
17 Apr 2025, 19:12That is a bull**** story, I didn't receive a call from Rain.
AS
Ayanda S's update17 Apr 2025, 19:12
Reviewer Update
That is a bull**** story, I didn't receive a call from Rain.
Rain's replyOfficial
17 Apr 2025, 19:52Hi Ayanda S,
Thank you for taking our call. As per our discussion, your services are scheduled for cancellation on 25/04/2025 and once the cancellation has taken place, as per your request, please return the router to the closest rain store, the address is provided below:
-Bonaero Park Shopping Centre, Cnr Atlas and Geldenhuys Rd, Bonaero Park, Kempton Park, 1619
Regards,
rain.
Thank you for taking our call. As per our discussion, your services are scheduled for cancellation on 25/04/2025 and once the cancellation has taken place, as per your request, please return the router to the closest rain store, the address is provided below:
-Bonaero Park Shopping Centre, Cnr Atlas and Geldenhuys Rd, Bonaero Park, Kempton Park, 1619
Regards,
rain.
Best regards,
Rain's reply17 Apr 2025, 19:52
Official
Hi Ayanda S,
Thank you for taking our call. As per our discussion, your services are scheduled for cancellation on 25/04/2025 and once the cancellation has taken place, as per your request, please return the router to the closest rain store, the address is provided below:
-Bonaero Park Shopping Centre, Cnr Atlas and Geldenhuys Rd, Bonaero Park, Kempton Park, 1619
Regards,
rain.
Thank you for taking our call. As per our discussion, your services are scheduled for cancellation on 25/04/2025 and once the cancellation has taken place, as per your request, please return the router to the closest rain store, the address is provided below:
-Bonaero Park Shopping Centre, Cnr Atlas and Geldenhuys Rd, Bonaero Park, Kempton Park, 1619
Regards,
rain.
Best regards,