AL
Abraham L

1 reviews | Active since Aug 2023

10 Aug 2023, 16:28

Unbelievable, worst internet provider???

Can you believe this. Rain service is so bad I'm writing my 1st official complaint.I Jioned in July. After making SEVERAL complaints no action. Just prescript sentences repeated by agents and apparent Supervisors that's not interested to help. Even their own phone system are LAGGING. I get speeds of 0.1 meg per second on speedtest.net. Every time i phone some "ADVANCED DEPARTMENT" will contact me. No calls returned. I run my own business from home and want to ask RAIN what they are going to do with LOSS of income?

0
Replies (3)
Rain
Rain's reply10 Aug 2023, 17:53
Official
Hi Abraham

We're really sorry your rain experience hasn't been as good as you expected.
 
We're going to get on this asap.

 Thank you.

 rain.
AL
Abraham L's update12 Aug 2023, 08:40
Reviewer Update
Still the same for weeks now. Please sort or changing to different provider. Im writing full review for everybody to see thank you. AS IM WRITING THIS average speeds of below 1 meg... https://www.speedtest.net/result/***
AL
Abraham L's update14 Aug 2023, 11:15
Reviewer Update
Please cancel my service