WZ
WEILIANG Z

1 reviews | Active since Jan 2015

01 Dec 2020, 12:44

Unauthorized Payment to Rain

I cancelled my 5G SIM card with rain on 2-Nov but they just took money off my account!!! It is mission impossible to reach rain anyway, and i dont even know what to do if they still gonna take money from my account next month again, and there is no options for cancellation again.

0
Replies (2)
Rain
Rain's reply01 Dec 2020, 12:50
Official
Hi Weiliang 

I trust you are well

Please accept my humble apologies for the service that you have received thus far.

Please be advised that one of our agents will be in contact with you to assist you.

Stay safe.

Regards
Mosa

WZ
WEILIANG Z's update01 Dec 2020, 12:59
Reviewer Update
full of lies, i just check your rain website, my next payment date will be 1 jan 2021, even i still have the cancellation confirmation email on 2 Nov-2020.