CN
Carli N

1 reviews | Active since Oct 2014

19 Mar 2025, 12:17

Unauthorized Deduction off my account

Rain deducted an unauthorized amount off my account. they have "promised" numerous times that the funds have been refunded which is FALSE. It has been over 2 weeks. This service provider disconnects your services with out fail within 24 hours should you be late with a payment, but WILL NOT refund funds that are due to the consumer.

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Replies (1)
Rain
Rain's reply19 Mar 2025, 13:05
Official
Hi Carli,

Thank you for bringing this to our attention, we're sorry to hear this has been your experience.

We're looking into your billing query; we will be in touch to further assist.

Regard,
rain.