Hellopeter
Share Your Experience
SE
SHARELLE E

1 reviews | Active since Aug 2012

23 Dec 2022, 08:36

Unauthorized Deduction

Why does Rain take money from my account when my service hasnt been active for almosf a year. Yoibare ********** and I want me money back. Poor business practice. I will write a letter to the Ombudsman about this.

0
Replies (9)
Rain
Rain's reply23 Dec 2022, 09:37
Official
 Hi Sharelle
 
 We're really sorry your rain experience hasn't been as good as you expected.
  
 We're going to get on this asap.
  
 Thank you,
 rain 
SE
SHARELLE E's update23 Dec 2022, 10:06
Reviewer Update
I need my money back. I cant even call your poor performance customer service as they do not answer. You are truly a ********** company and will not recommend anyone to do business with you. I will also make this public on social media platforms and get this publicized as much as I can even if i have to go to the news papers.
SE
SHARELLE E's update26 Dec 2022, 20:36
Reviewer Update
Pls call me on *** I want my money back.
SE
SHARELLE E's update28 Dec 2022, 07:54
Reviewer Update
My service is not active!!!!!!! I did have rain but the service is not active!!!!!! llllllllllll i cam send you a screen shot wherr it says ACTIVATE SIM!!!!!! I will take you fraidster to Carte Blanche!!!
SE
SHARELLE E's update28 Dec 2022, 07:56
Reviewer Update
send me an email address and i will send you a screen shot of my profile where it says ACTIVATE SIM!!!!!!! You *********! ¡!! I want my money back.
SE
SHARELLE E's update30 Dec 2022, 09:16
Reviewer Update
Why are you not replying to my email now that you have the screenshot of my profile where it shows that my account is not active.
SE
SHARELLE E's update31 Dec 2022, 09:40
Reviewer Update
When am I getting my money back from the debit you processed on the 23rd? Ny sim has noy been active for months and you were not supposed to debit my account. This service WAS NOT ACTIVE. Why do you pretend that it is only deactivated now? I want my money back.
SE
SHARELLE E's update02 Jan 2023, 16:01
Reviewer Update
I did not have an outstanding invoice. Why do you enquire an outstanding invpice almosg a year after cancelation?
SE
SHARELLE E's update03 Jan 2023, 09:03
Reviewer Update
So you are telling me that you let me use the service without paying? Pls send me a statement. I need it for the Ombudsman.