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Nono N

1 reviews | Active since Dec 2021

26 May 2025, 18:40

Unauthorized debt, Billed for 2 months after canceling the subscription

Guys why are ya'll keep on taking money from my account?😡😡😡😤😤😤,ya'll said I owe r625 + r291.65 which i don't understand but that's okay totally is r916.65 WHY am u debited a total amount of r1374.99 after canceling the prescription????why

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Replies (25)
Rain
Rain's reply26 May 2025, 18:51
Official
Hey Nono N,

We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your query and we will be in touch to assist further.

Regards,
rain.
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Nono N's update26 May 2025, 19:28
Reviewer Update
That's what I was told in a April when I canceled the the contract with you guys ,but you have been debiting my account unauthorized.i want all my money you debited after you have told me when I canceled that my account has been amended and that I no longer owe you guys anything but continue debating my account a total amount of r1300+
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Nono N's update27 May 2025, 05:21
Reviewer Update
That's not true, you guys debited from my capitec account r296.83 i querie and yall told me stories, i stopped future debts ,then yall went to debit r916.67 from my fnb account without my authorization. I want all that money I have prove .this is day light *******. I have prove of cancelation, emails and a call recording where a lady called and told me my account is amended closed and that I owe you guys nothing ,then after yall went to all my banks deducting ,even have hello Peter communications where I was complaining and requested the subscription to be closed ,yall responded that the account was closed.i need all my money this is *****. Funny how my account still shows that I owe you guys r166.66 but you saying they won' be further deductions. This is pure *******!😡😡😡😡😡😡
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Nono N's update27 May 2025, 05:22
Reviewer Update
When you say have credited the difference what do you even mean?
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Nono N's update27 May 2025, 08:33
Reviewer Update
That was from my fnb account, you also debited r 296 86 on my capitec account as well on the 2nd May ,and it shows on the app ,what about that one?
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Nono N's update27 May 2025, 08:39
Reviewer Update
Even the r900+you talk about I don't understand because my subscription was r625 Even if I was to pay for a month it's supposed to be r625 not r900+,ya'll are ******ies
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Nono N's update27 May 2025, 11:08
Reviewer Update
I will do so ,you debited on my capitec account that I normally used for subscription payments which I blocked you guys from ,immediately after the deduction and ya'll went to my fnb. I will send now
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Nono N's update27 May 2025, 11:30
Reviewer Update
I have just sent prove of payment and bank statement to ***
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Nono N's update27 May 2025, 12:30
Reviewer Update
I used the one you gave me :*** ,on my side it shows email was delivere
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Nono N's update27 May 2025, 12:32
Reviewer Update
I used my Gmail account:***
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Nono N's update27 May 2025, 18:14
Reviewer Update
Guys stop with mind games ,I have send a full bank statement with prove of payment then the screenshot of the highlighted deduction, so what are you saying?
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Nono N's update27 May 2025, 18:15
Reviewer Update
If you got the screen shot surely you got a full pdf bank statement.whats all this back and forth games ya'll are trying to play again?
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Nono N's update27 May 2025, 18:25
Reviewer Update
Just sent the full bank statement with the unauthorized rain deduction for the 3rd time,funny how you only received the highlighted screen shot and not the full bank statement. I have now sent 3 emails with full bank statement
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Nono N's update27 May 2025, 18:28
Reviewer Update
*** this is my full bank card number
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Nono N's update27 May 2025, 21:19
Reviewer Update
How long will it take to check payment received from my account, when the in already prove showing that money was deducted to your account?
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Nono N's update28 May 2025, 13:31
Reviewer Update
The one that you said is credited to my account,2days ago ,how long will it take to reflect?
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Nono N's update28 May 2025, 13:34
Reviewer Update
Can you close the account, as well .when I login it shows that status account is upto date ,is not supposed to say closed?
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Nono N's update28 May 2025, 13:56
Reviewer Update
What about the amount I was told was credited 2 days back ?
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Nono N's update28 May 2025, 15:40
Reviewer Update
Billing adjustment was allocated?what does it mean? I was told the amount was credited ,I believe that meant credited back to my account .question here is when will it reflect to my account?
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Nono N's update29 May 2025, 04:59
Reviewer Update
How do you credit an account that is closed ? You guys ********s, I will report this as *****, your statement has changed, last I'm told you took more than I owed you guys now money is credited in a closed account
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Nono N's update29 May 2025, 05:08
Reviewer Update
Ya'll are ****mers, I will report you guys for the **** Ya'll are doing people needs to be aware of what you guys do. Ya'll want to recover money of people that don't pay you on us people that pay
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Nono N's update01 Jun 2025, 07:22
Reviewer Update
I have not authorized you guys to use my account for that ,I need my money back .yall even tried debiting again this morning ****mers .....ya'll are saying it went on Christopher's account and it's not showing on his account ****s.
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Nono N's update01 Jun 2025, 07:23
Reviewer Update
Ya'll are trying to hide and lie for the **** you do ,debiting people what you are not supposed to to
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Nono N's update02 Jun 2025, 19:23
Reviewer Update
That's a big lie ,there is no r269.82 on his account, he gave me he's login details to check pure lie, under his invoices this amount is not there
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Nono N's update02 Jun 2025, 19:30
Reviewer Update
First argument sake, let's say it was there,WHY would you have debit him on the 2nd of May?because he wasn't supposed to be billed that month?????ya'll are looking for excuse to still from me