unauthorized debit orders

Item: Rain
Rating: 1
Author: Nosipho M

I bought a sim card last month and activated it the following day i didnt have any network from day 1 so i logged i ticket this is the response i received Hi nosipho,

Your ticket #*** has been resolved.

Thanks for your patience,

rain......Still the was no network so now they have debited my account so services that were never rended i want my money back

Helpful (0)

Replies (3)

Rain's replyOfficial

02 Mar 2021, 10:29

Good morning Nosipho.

I trust you are well

Please accept my humble apologies for the service that you have received thus far.

I see that you do not have an open ticket please visit our website and open a ticket so that we can assist you ASAP.

Stay safe.

Regards
Mosa

Rain's reply02 Mar 2021, 10:29

Official

Nosipho M's updateReviewer Update

02 Mar 2021, 12:30

The ticket has been opened can i get assistance asap

We've received your request | ***

Nosipho M's update02 Mar 2021, 12:30

Reviewer Update

The ticket has been opened can i get assistance asap

We've received your request | ***

Nosipho M's updateReviewer Update

04 Mar 2021, 12:45

so i should wait until when ? i want my money back

Nosipho M's update04 Mar 2021, 12:45

Reviewer Update

so i should wait until when ? i want my money back