L
Letshego

1 reviews | Active since Nov 2023

25 Nov 2024, 06:45

Unauthorized debit

I canceled my Rain subscription on the 25th of October becauseof bad service. I was told the payment that went off on that day was for October, which was my last month. The device was collected on the 7th of November. However this morning my account was debited. I need this sorted out ASAP.

0
Replies (2)
Rain
Rain's reply25 Nov 2024, 06:54
Official
Hey Letshego,

We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your billing query and we will be in touch to assist further.

Regards,
rain.
L
Letshego's update25 Nov 2024, 07:22
Reviewer Update
I appreciate your prompt response. I hope this was the last payment. Thank you