TM
Temogo M
1 reviews | Active since Sept 2024
27 Sept 2024, 19:51
Unauthorized debit by Rain
Rain doesn't stick to its principles.They debited me twice after i requsted them to cancel my subscription.I left money for my son's school fees.When I call them, they tell me,it wasn't canceled and they debited two unpaid months eventhough I didn't use their services, I need my money back.
Helpful (0)
Replies (3)0
Replies (3)
Rain's replyOfficial
27 Sept 2024, 20:06Hi Temogo M, Thanks for bringing this to our attention. We're sorry your rain experience hasn't been as good as you expected.
Please know that we're looking into the billing issue to assist further. Thank you.
rain.
Please know that we're looking into the billing issue to assist further. Thank you.
rain.
Rain's reply27 Sept 2024, 20:06
Official
Hi Temogo M, Thanks for bringing this to our attention. We're sorry your rain experience hasn't been as good as you expected.
Please know that we're looking into the billing issue to assist further. Thank you.
rain.
Please know that we're looking into the billing issue to assist further. Thank you.
rain.
TM
Temogo M's updateReviewer Update
28 Sept 2024, 18:01Can you kindly assist with the phone recording under my number made in August,requesting a cancelation. I need ombudsman to assist in understanding the policy.As according to my knowledge a telephonic communication is part of an agreement to cancel.
When I called to request another router,I was told I need to pay a thousand couple for a replacement and pay for the unused services as the router stopped working
When I called to request another router,I was told I need to pay a thousand couple for a replacement and pay for the unused services as the router stopped working
TM
Temogo M's update28 Sept 2024, 18:01
Reviewer Update
Can you kindly assist with the phone recording under my number made in August,requesting a cancelation. I need ombudsman to assist in understanding the policy.As according to my knowledge a telephonic communication is part of an agreement to cancel.
When I called to request another router,I was told I need to pay a thousand couple for a replacement and pay for the unused services as the router stopped working
When I called to request another router,I was told I need to pay a thousand couple for a replacement and pay for the unused services as the router stopped working
TM
Temogo M's updateReviewer Update
28 Sept 2024, 21:28I want my money back,I can't be double debited with a non functioning router and especially after I requsted a cancelation
We are triple taxed by Sars then companies double debit us,without our permission.
We are triple taxed by Sars then companies double debit us,without our permission.
TM
Temogo M's update28 Sept 2024, 21:28
Reviewer Update
I want my money back,I can't be double debited with a non functioning router and especially after I requsted a cancelation
We are triple taxed by Sars then companies double debit us,without our permission.
We are triple taxed by Sars then companies double debit us,without our permission.