MB
Mrs B
1 reviews | Active since Mar 2024
26 Nov 2025, 15:56
Unauthorize deductions
They keep trying to debit my account 5 days prior to my actual debit date, this has been going on for 4 years, every month i have to call in and complain, nothing is being done about it.
Helpful (0)
Replies (2)0
Replies (2)
Rain's replyOfficial
26 Nov 2025, 17:49Hi Mrs Botha
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Best regards,
Rain's reply26 Nov 2025, 17:49
Official
Hi Mrs Botha
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Best regards,
Rain's replyOfficial
26 Nov 2025, 17:53Hi Mrs Botha
Apologies for the inconvenience caused, we noticed your invoice date is registered as the 25th of every month and can not be changed however the date we suppose to debit your account is on the 1st of every month is your debit date correct or would you like for it to be updated?
Thanks, rain
Apologies for the inconvenience caused, we noticed your invoice date is registered as the 25th of every month and can not be changed however the date we suppose to debit your account is on the 1st of every month is your debit date correct or would you like for it to be updated?
Thanks, rain
Best regards,
Rain's reply26 Nov 2025, 17:53
Official
Hi Mrs Botha
Apologies for the inconvenience caused, we noticed your invoice date is registered as the 25th of every month and can not be changed however the date we suppose to debit your account is on the 1st of every month is your debit date correct or would you like for it to be updated?
Thanks, rain
Apologies for the inconvenience caused, we noticed your invoice date is registered as the 25th of every month and can not be changed however the date we suppose to debit your account is on the 1st of every month is your debit date correct or would you like for it to be updated?
Thanks, rain
Best regards,