HC
Hope C

1 reviews | Active since Feb 2022

01 Nov 2024, 08:19

Unauthorised subscription

I am still having a very bad experience with Rain. Last time I complained about improper billing on my account and I cancelled services with them after paying whatever was due. But to my surprise they still deducting from my account for the cancelled services.

0
Replies (3)
Rain
Rain's reply01 Nov 2024, 09:00
Official
Hi Hope,

Thank you for bringing billing query to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.
HC
Hope C's update01 Nov 2024, 09:01
Reviewer Update
Thank you. Awaiting for your response with a solution.

Regards
Hope
HC
Hope C's update01 Nov 2024, 10:26
Reviewer Update
Thank you very much for actioning. Will wait for the funds to be back to my account.
Really appreciate.

Regards
Hope