Unauthorised debit order after I cancelled my contract

Item: Rain
Rating: 1
Author: Zanele R

I cancelled my subscription on the 4th of August 2020 and on the 3rd of September my account was debited. The invoice says I used 0 bytes but they take my money.

Helpful (0)

Replies (1)

Rain's replyOfficial

12 Sept 2020, 12:43

Hi Zanele R

Trust you are well and keeping warm.

Please accept my humble apologies for the service that you have received thus far.

Please be advised that one of our agents will be in contact with you to assist you.

Stay safe.

Regards
Yeoline

Rain's reply12 Sept 2020, 12:43

Official