CM
Connie M
1 reviews | Active since Feb 2014
14 Nov 2023, 13:24
Unauthorised debit
Rain just debited R279 from my account and I don't have arrears. I want the money to refunded into my account immediately otherwise I am going to open a case of ***** for tapping into my account without authorisation
Helpful (0)
Replies (6)0
Replies (6)Rain's replyOfficial
14 Nov 2023, 13:36Hi Connie Mlonyeni.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain.
Rain's reply14 Nov 2023, 13:36
Official
Hi Connie Mlonyeni.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain.
CM
Connie M's updateReviewer Update
15 Nov 2023, 14:59Your reply is nonsense. look into your my account if my account was not debited R559 on the 25th of October. it is unfortunate that I am unable to attach my bank statement here for your reference. You took R559 from my account on the 25th of October 2023. So which overdue outstanding amount are talking about?
CM
Connie M's update15 Nov 2023, 14:59
Reviewer Update
Your reply is nonsense. look into your my account if my account was not debited R559 on the 25th of October. it is unfortunate that I am unable to attach my bank statement here for your reference. You took R559 from my account on the 25th of October 2023. So which overdue outstanding amount are talking about?
CM
Connie M's updateReviewer Update
15 Nov 2023, 15:02From August when I changed from 4g to this 5g you have been deducting money from my account for your services. Not a single month have I not paid. We are in November now and October bill has to come out end of November as per your policy that we use internet first and pay later. So what are you talking about?
CM
Connie M's update15 Nov 2023, 15:02
Reviewer Update
From August when I changed from 4g to this 5g you have been deducting money from my account for your services. Not a single month have I not paid. We are in November now and October bill has to come out end of November as per your policy that we use internet first and pay later. So what are you talking about?
CM
Connie M's updateReviewer Update
15 Nov 2023, 15:27I hope everyone who is complaining of unauthorized debit sees this post so that we can mobilize against this company for tapping into our accounts taking money when they are not supposed to do so even after paying and not owing them. Can we get together and sue this company. This will help future subscribers from this *****ulent activity. They hand in people to so called Nudebt collectors for these collectors to threaten them with blacklisting whereas there is no contract in place. This is a SUBSCRIPTION not a contract so people must not be threatened. No one will blacklist you for a SUBSCRIPTION. Let us come together and not become victims of Rain. We need to do something about this! Everyone who has a complaint or a refund due without rain paying back their monies, please contact me on ***
CM
Connie M's update15 Nov 2023, 15:27
Reviewer Update
I hope everyone who is complaining of unauthorized debit sees this post so that we can mobilize against this company for tapping into our accounts taking money when they are not supposed to do so even after paying and not owing them. Can we get together and sue this company. This will help future subscribers from this *****ulent activity. They hand in people to so called Nudebt collectors for these collectors to threaten them with blacklisting whereas there is no contract in place. This is a SUBSCRIPTION not a contract so people must not be threatened. No one will blacklist you for a SUBSCRIPTION. Let us come together and not become victims of Rain. We need to do something about this! Everyone who has a complaint or a refund due without rain paying back their monies, please contact me on ***
CM
Connie M's updateReviewer Update
16 Nov 2023, 10:35And the biggest mistake I did was to port my number that was working so well to your SIM cards that are not even working. That it is why you could'nt get hold of me. My calls go straight to voicemail and I also cant even make calls! Everything is just a nightmare! You can call me on ***
CM
Connie M's update16 Nov 2023, 10:35
Reviewer Update
And the biggest mistake I did was to port my number that was working so well to your SIM cards that are not even working. That it is why you could'nt get hold of me. My calls go straight to voicemail and I also cant even make calls! Everything is just a nightmare! You can call me on ***
CM
Connie M's updateReviewer Update
16 Nov 2023, 10:37HelloPeter has hidden the alternative number I wanted to give you. Email me and I will give you the alternative number where you can call me
CM
Connie M's update16 Nov 2023, 10:37
Reviewer Update
HelloPeter has hidden the alternative number I wanted to give you. Email me and I will give you the alternative number where you can call me
