1 reviews | Active since Jun 2021
Unacceptable Service and Lack of Support
Im canceling and if they dont call and givce me an ourtdoor router this network is bad i need to be called and poor service iv been caling rain many times and used 100 brands airtime and no response. I am extremely disappointed with Rain's service and customer support. Today, I made two calls to Rain's support line regarding ongoing network issues. Unfortunately, neither of my calls were answered, leaving me without the assistance I desperately needed.
The network problems have been persistent and are affecting my daily activities. The lack of response from Rain's customer support team is unacceptable. I expect to be contacted immediately to resolve these issues. If I do not receive a call back and a solution soon, I will have no choice but to cancel my service with Rain.
This level of service is not what I expected, and it is frustrating to be left without support. I hope to see a prompt response and resolution.
We tried calling you but to no avail, please provide us a alternate time & contact number via inbox in order for us to assist.
Regards,
rain.
We tried calling you but to no avail, please provide us a alternate time & contact number via inbox in order for us to assist.
Regards,
rain.
No call
This is really bad service you did not call me
Call me now
No call
This is really bad service you did not call me
Call me now
Thank you to the person from network who when I called called back and assisted.
For now I'm sorted thank you
Thank you to the person from network who when I called called back and assisted.
For now I'm sorted thank you
We are glad everything was sorted.
Regards,
rain.
We are glad everything was sorted.
Regards,
rain.
