Unacceptable Customer Service

I am extremely disappointed with Rain's customer service. Since January 1, 2025, I have been unable to view my invoices on both the app and the website. There is no option to view my invoice on the app or their website. Despite multiple calls to their call center and repeated promises to send me the invoice for December 2024, I have yet to receive it. I called and called and still no help. Today, I requested to speak with a manager and was informed by Gab and Chris that no one would take my call. The poor service we receive while we pay every month is unacceptable. I am disgusted by Rain. As a result, I have decided to cancel my service with them this month.