Unable to get in contact with agent

Item: Rain
Rating: 2
Author: Waid B

I’ve been trying to reach Rain over 3 days in regards to finance query . I’m either waiting for 30 min over a call or no response over WhatsApp and email . This is highly irritating. Please get me someone that can help .

Helpful (0)

Replies (3)

Rain's replyOfficial

31 Oct 2024, 08:21

Hi Waid,

Thank you for bringing your complaint to our attention, we're sorry to hear this has been your experience.

We are looking into the billing query, and we'll be in contact soon.

Regards,
rain.

Rain's reply31 Oct 2024, 08:21

Official

Waid B's updateReviewer Update

05 Nov 2024, 15:04

Please call me on ***

Waid B's update05 Nov 2024, 15:04

Reviewer Update

Please call me on ***

Rain's replyOfficial

05 Nov 2024, 15:31

Hey Waid B,

We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your billing query and we will be in touch to assist further.

Regards,
rain.

Rain's reply05 Nov 2024, 15:31

Official