1 reviews | Active since Jan 2013

14 Dec 2022, 19:25

Unable to connect

Hi , My router has been acting up strange since yesterday 13th December 2022, When i switch it ON, the lights for 4G & 5G does not switch ON. After trying to restart it and switching it off couple of times, the 5G light becomes ON, this last for 10 to 20 minutes and then it is OFF again. This is really frustrating as i am working from home. Please resolve this ASAP , i am not sure if this a router problem or this is your tower not connecting properly. My account number is ***6

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Replies (1)
Rain
Rain's reply14 Dec 2022, 19:32
Official
Hi Avhashoni.

We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain.