Unable to cancle

************* company. I went for their then new 5g package as fibre was disconnected in our area and needed an alternative. The package came with two simcards that never worked and probably the slowest connection I have ever had. I sent multiple requests on both the app and website for assistance just to be ignored. I tried the callback function on the Router they sent and never received a call. After my payment went off I canceled the package I had on both the website and app. I never received any confirmation from rain or any communication as to what the process would be for canceling the package. 1 month later they attempted to deduct the subscription again. I once again sent a request on both the app and website as well as reconnecting the router and requesting a call back. I have no means of contacting Rain via email as there is no option for that on their website and the number listed on the website gives me no option to speak to an operator. Since then Rain as been piling up a subscription that was originally cancled and sending me messages to pay but never directly trying to contacting me (just automated messages). At this point in time I am not sure what else to do as to vent my frustration here and hoping no one else makes the same mistake as to subscribe to this company as you will not be able to cancle.