DF
Dietmar F

1 reviews | Active since Nov 2012

10 Apr 2023, 15:27

Unable to cancel contract

I have been unable to cancel my Rain contracts. No mention on their web site as to how to do it, no EMail provided, no support option, no FAQ. Telephone call centre cut me off as "my profile could not be matched. Utter disregard for their customer's requirements.

0
Replies (2)
Rain
Rain's reply10 Apr 2023, 15:31
Official
Hi Dietmar.

We're really sorry your rain experience hasn't been as good as you expected.

We're going to get on this asap.

Thank you.
rain.
DF
Dietmar F's update10 Apr 2023, 15:39
Reviewer Update
My email address is ***.