SK
Sithembinkosi K

1 reviews | Active since Nov 2019

09 Mar 2026, 11:36

Un authorized debit order

I was once subscribed to Rain for a month in 2024 & I canceled the subscription. Today when I woke up R4000 was deducted from my account. I am so disgusted with such behavior.i woke up to an sms that says it was an online purchase at 6:am of which I never authorized.

0
Replies (4)
Rain
Rain's reply09 Mar 2026, 11:39
Official
Hi Sithembinkosi,

 Thank you for bringing your query to our attention,

 We will be in touch to further assist.

 Regards,
 rain.
SK
Sithembinkosi K's update09 Mar 2026, 13:38
Reviewer Update
I want my money back now
SK
Sithembinkosi K's update09 Mar 2026, 14:27
Reviewer Update
Someone just called me from Rain they confirmed that the cancelation was done in 2024.He says this is for the device R4000 honestly. They can come & collect their device & give me my money
SK
Sithembinkosi K's update10 Mar 2026, 11:25
Reviewer Update
Good day someone gave me a call back with regards to the complain stating that the R4000 is for the router so they can fetch their router & give me my money back.which router costs R4000 is it a subscription. I want my money now